Client Advocacy & Management Guarantee
Our pledge: Griswold Home Care for Greater Newport Beach and Dr Dave Penney want your home care experience to be one of reassurance, quality of life, and most importantly – safety. As part of our ongoing mission to fulfill this pledge to our clients and families at the highest levels in our industry, we promise you the following:
Advocacy*
With your permission, Dr Penney will be your point of contact with any doctors or health care professionals involved with your or your loved one’s medical care. This can help clarify medical jargon or complex medical plans that might otherwise go under appreciated and better equip us to provide our non-medical home care services.
Visits
One in-person visit per month by one of our Care Coordinators with at least one home care check-in visit by Dr Penney per quarter.
Phone Communications
No less than one check-in phone call per week during the first month of care followed by no less than one check-in phone call per month thereafter or more frequently if needed.
In-person Reassessments
At least one annual in-home reassessment (sooner if needed or requested).
*Using his experience and medical expertise, Dr Penney will be serving as your personal advocate & point of contact. But as owner/operator of Griswold Home Care for Greater Newport Beach, he will not be providing medical care or advice. Medical care should always be sought by one’s own physician or emergency facility.
Talk with a Care Coordinator
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Call us today to get the support you deserve.

